Customer for Life!
During the age of COVID where you might expect customer service to be a bit dicey, ZAP supplies a Permshield Dealer was exceptional. Polly, my sales rep, was knowledgeable, accessible, responsive, and extremely professional on every interaction. When she said she was going to do something, she did it. I didn’t even have to leave my couch ( I live in Orlando) I received my samples in the mail, she followed up. When I was unsure about the color and how it would look in my home she face-timed me. She even looked for pictures from prior customers. I ordered my product and it arrived in 1-2 days. It was neatly packaged and no broken pieces. I am so pleased with my high quality, commercial grade Golden Mocha floors and at half the price!!! Even my installer was impressed with the quality of the floors! I will definitely do business with PermShield again ! Signed, Shaleana E. Customer for Life!
The best customer service
I bought a new house in Orlando Florida and it had very ugly floors. I called PermShield luxury vinyl flooring and Polly the sales agent took care of me. Let me tell you she is the best ! The sweetest ! the best customer service I’ve ever seen. She helped me from beginning to end. My installer found the product so easy to install that he did 1100 square feet all in one day! I love the company ! I love their customer service and their luxury vinyl floor is the best I’ve ever seen for a great price ! I recommend.